Terms of Service

1. Acceptance of Terms

By accessing and using the Energysmart-Sparkway website (energysmart-sparkway.com) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Energysmart-Sparkway provides information about smart home appliances, consultation services, installation services, and related smart home technology solutions in Canada. Our services include:

• Smart home appliance information and guidance
• Professional consultation and assessment services
• Installation and setup services
• Technical support and maintenance
• Educational content and newsletters

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Use our services for lawful purposes only
• Respect intellectual property rights
• Not attempt to disrupt or damage our website or services
• Comply with all applicable laws and regulations

4. Service Availability

We strive to maintain continuous service availability, but we do not guarantee uninterrupted access to our website or services. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.

5. Pricing and Payment

Service pricing is subject to change without notice. All prices are in Canadian dollars (CAD) and include applicable taxes where required. Payment terms will be specified in individual service agreements.

6. Installation and Warranty Services

6.1 Installation Services

Professional installation services are provided by qualified technicians. Installation schedules are subject to availability and weather conditions.

6.2 Warranty

We provide warranty coverage as specified in individual service agreements. Warranty terms vary by product and service type. Warranty does not cover damage due to misuse, natural disasters, or normal wear and tear.

7. Limitation of Liability

To the maximum extent permitted by Canadian law, Energysmart-Sparkway shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

8. Cancellation and Refund Policy

Cancellation and refund policies vary by service type:

• Consultation services: 24-hour cancellation notice required
• Installation services: 48-hour cancellation notice required
• Product returns: Subject to manufacturer policies
• Digital services: Generally non-refundable

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Energysmart-Sparkway or our licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Use of third-party services is at your own risk.

12. Governing Law

These Terms of Service are governed by the laws of the Province of Quebec and the federal laws of Canada. Any disputes shall be resolved in the courts of Montreal, Quebec.

13. Termination

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us: